In the ever-expanding world of e-commerce, fraud poses a significant threat, with the industry facing a staggering global loss of USD 20 billion. Among the culprits, friendly fraud, card testing, and Account Takeovers (ATOs) are the primary reasons behind chargebacks, leading to financial losses, additional fees, and reputational damage. To shield your business from these threats, it’s crucial to identify and thwart suspicious behavior effectively. This is where advanced chargeback prevention services come into play.
Screen Transactions with Precision
Utilize sophisticated rules in our comprehensive chargeback prevention toolkit to monitor transactions closely. These rules can be easily customized in our intuitive interface, enabling you to scrutinize suspicious activities meticulously. By implementing rules based on transaction amounts and velocity, you can effectively monitor and block transactions that exhibit questionable user behavior.
Spot Suspicious Devices and Connections
Harness the power of cutting-edge device fingerprinting and IP analysis tools to deter fraudsters. Identify and reject purchases originating from suspicious devices or connections, including browsers, tools, and add-ons commonly used in fraudulent attempts. Block transactions where information mismatches, such as IP geolocation differing from billing and mailing addresses.
Accelerate Chargeback Dispute Handling
Efficiently counter friendly fraud with our specialized tools. Utilize automated data enrichment and device fingerprinting tools to collect an extensive array of data points supporting your chargeback dispute handling process. Seamlessly export all transaction-related data and customer transaction histories with a single click, streamlining your dispute resolution efforts.
Chargeback Prevention in Action
Our tools are meticulously designed to pinpoint risky payments and provide detailed insights into potential risks. By extracting metadata from card numbers and compiling digital footprints of cardholders, we empower you to combat various fraud types effectively. Whether dealing with criminals using stolen credit card data or addressing less conspicuous friendly fraud, our solutions are tailored to your specific needs.
Comprehensive Data Enrichment
Enrich your data based on email addresses or phone numbers and link this information to users’ online accounts. Conduct Bank Identification Number (BIN) lookups to instantly assess whether a card is prepaid, its origin, and any validity concerns. Technical details such as IP addresses and device configurations serve as vital indicators of fraudulent activities.
Streamlined Chargeback Resolution
SEON’s user-friendly interface and robust reporting features gather all payment and user information in one central location. Identify suspicious connections between accounts, enabling you to thwart fraud rings and multi-accounting schemes effectively. Moreover, SEON’s digital footprint analysis tool acts as a seamless form of identification, enabling you to manage the payment stage without introducing unnecessary friction. Compliance with Strong Customer Authentication requirements for PSD2 becomes effortlessly achievable.
Incorporating these chargeback prevention services into your business strategy not only safeguards your financial assets but also enhances customer trust and satisfaction. By proactively countering fraudulent activities, your business can thrive in the digital landscape, ensuring secure transactions and lasting customer relationships.
