Product description
The ICA Specialist Certificate in Conduct Risk is a specialized qualification offered by the International Compliance Association (ICA), designed to help professionals understand, assess, and manage conduct risk in financial institutions. Conduct risk refers to the risk of inappropriate, unethical, or unlawful behavior by employees and organizations, which can lead to consumer harm, regulatory sanctions, and reputational damage.
This course explores the root causes and consequences of poor conduct, regulatory expectations, and how a strong culture, effective governance, and accountability can help mitigate risk. Participants learn how to develop and embed conduct risk frameworks, monitor behaviors, and align business strategies with ethical standards. The course also emphasizes customer outcomes, internal communication, and leadership responsibility in fostering a culture of compliance.
Ideal for professionals working in compliance, risk, audit, human resources, and senior management roles, this certification supports the creation of a responsible business environment that prioritizes trust and transparency.